Implementing a Content Management System
http://www.stc.org/intercom/PDFs/2007/200703_14-17.pdf

Hackos, JoAnn T.
Intercom
2007

Abstract:

Before you begin a pilot project using a CMS, you must understand how it will work. Read on to learn how to define your information model, set up your folder structure, create a metadata scheme, assign roles and responsibilities, define your workflow, and measure results.