What's to Become of the Tech Pubs Department? Technical Communication and Content Management
http://www.stc.org/intercom/PDFs/2007/200703_6-8.pdf

Boiko, Bob
Intercom
2007

Abstract:

As technical publications groups are finding themselves thrust upon the main stage of the global economy, they face new demands such as reconstituting themselves internally and resituating themselves in their wider organizations. Read on for ideas about how to incorporate content management (CM) into the process.