Bridging the Gap: From Raw Usability Testing Data to Design Implementation
http://www.stc.org/intercom/PDFs/2006/200611_4-7.pdf

Leritz-Higgins, Sarah E. and Catherine J. Yaspo
Intercom
2006

Abstract:

Learn practical ways to influence members of your company’s product engineering group with usability testing data. Putting the authors’ tips into practice will help you improve the design of your company’s products.