Talk to Me: Getting Feedback from Clients
http://www.the-efa.org/FEAArchive/feedback.html

Wright, Cornelia Bland
Editorial Freelancers Association
1991

Abstract:

Constructive feedback can help you feel more confident about your skills at a number of stages of your career. Whereas you might feel that you need client feedback more as a new freelancer than when you’re established, assessments of your work can also be valuable when you have moved to a new area, are working with a new client, are trying to break into a specialized field or type of publication, or want to negotiate for a better rate.