Why Do Business Cases Fail? What Can You Do About It?
http://www.solutionmatrix.com/newsletter57.html

Solution Matrix
2006

Abstract:

A business case may predict excellent results yet still fail to 'make the case.' We see project managers, IT directors, sales people, and others who have just had the painful experience: they predicted great cash flow, high ROI, and short payback - and still got a thumbs down from top management.