Added by Geoff Sauer on May 07, 2006.
Average rating: 3.67/5.00 (n=6, std dev: 1.03)
 


Discusses how Anthem attained the training, standards, and resources they needed to create a sustained usability effort.
 
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Please share your rating/opinion of "How Can You 'Insure' Usability? – Achieving Routine User-Centered Design for Anthem's 12 Million Members Worldwide".
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