Outsourcing--Testing Times
http://www.stickyminds.com/processimprovement.asp?ObjectId=10675&Function=DETAILBROWSE&ObjectType=ART&sqry=%2AZ%28SM%29%2AJ%28ARTCOL%29%2AR%28createdate%29%2AK%28topicarea%29%2AA%28PRCSS%29%2A&sidx=2&sopp=10&?sid=1&sqry=%2AZ%28SM%29%2AJ%28ARTCOL%29%2AR%28createdate%29%2AK%28topicarea%29%2AA%28PRCSS%29%2A&sidx=2&sopp=10

Ripley, Adam
StickyMinds
2006

Abstract:

With the proliferation of outsourcing, there is little doubt that it has become the business byword of the last few years. Organisations of all sizes are realising the benefits of using suppliers to handle processes such as technology, HR, finance and procurement. Lured by the cost savings and the ability to harness external expertise much more economically than providing that experience in-house, more and more organisations believe outsourcing to be the cure all for business ills.