Usable Regulations: Legislation Pending in U.S. Congress
http://www.usabilityprofessionals.org/upa_publications/upa_voice/volumes/2006/april/usable_regulations.html

Haller, Thom
Usability Professionals Association
2006

Abstract:

On March 1, 2006, witnesses testified before the House Government Reform Committee’s Subcommittee on Regulatory Affairs. Their testimony supported what plain language and usability experts have long known: Clear, concise, easy to understand regulations will save the government (and taxpayers) time and money.