UXnet Local Ambassadors: Building a Global Community One Locale at a Time
http://www.uxmatters.com/MT/archives/000067.php

Ferrara, John, Pabini Gabriel-Petit and Louis Rosenfeld
UXmatters
2006

Abstract:

Over the past few decades, we have seen a steady expansion in the number of people who design or evaluate the quality of the user experience of digital products. The popularization of the personal computer in business and at home, the explosion of the Web and Internet applications, and the sudden presence of computer interfaces in everything from medical systems to voting stations to home entertainment centers has greatly accelerated the growth of the user experience (UX) movement.