Change Architecture: Bringing Information Architecture to the Business Domain
http://www.boxesandarrows.com/view/change_architecture_bringing_ia_to_the_business_domain

Goodman, Bob
Boxes and Arrows
2006

Abstract:

As information architects, we are not just architecting information; we are using information to architect change. Bob Goodman shows us how we can use business and management techniques to help us be more effective agents of change.