User Surveys for Design
http://www.usabilitynet.org/tools/surveys.htm

UsabilityNet

Abstract:

User surveys are a means of finding out how the software or web site is likely to be used by a specific set of users, and who these users are likely to be. The answers user surveys provide must be relevant to the issues that are important to the design team. User surveys are traditionally carried out by post, but increasingly, the internet is used for this purpose.