Accessibility and Usability for All
http://www.mercurytide.com/knowledge/white-papers/accessibility-and-usability

Nevett, Fraser
Mercurytide
2006

Abstract:

An article discussing how the needs of all users must be addressed, including the varying level of computer literacy and competence. It is conjectured that building sites which address the specific needs of these audiences will benefit the general public as a whole.