Designing Better Elections
http://www.usabilityprofessionals.org/upa_publications/upa_voice/volumes/2006/february/designing_better_elections.html

Scott, Josephine
Usability Professionals Association
2006

Abstract:

After the 2000 election, Design for Democracy worked with election officials in Illinois, Oregon and Nevada to design ballots, polling place signage, registration forms and other election materials. The election design system establishes a visual style, use of color, and an approach to illustrating instructions that make the ballot and polling place more usable.