The Effect of Changes in Publishing Technologies on Labor and Documentation
http://orange.eserver.org/issues/4-2/comstock.html

Comstock, Jeanie
Orange Journal, The
2004

Abstract:

Online publishing technologies is an ever-changing, morphing animal that cannot necessarily be predicted, but perhaps we can work to harness it. As publishing technologies change, so too will the style in which the readability of those documents change as they are shaped and designed to meet new formulas and needs. Likewise, as the readability and accessibility of documents change, so too must the interaction and intervention of the technical communicator change to ensure readable, articulate, navigable documentation, as well as preserve an author-reader relationship and also to preserve the role of the technical communicator.