Navy Knowledge in Action: The Global Distance Support Center
http://web.njit.edu/STC/articles/km/KK.htm

King, Kendall
STC NJIT Student Chapter
2005

Abstract:

While helping sailors at sea remain paramount, GDSC’s delivery of additional attributes demonstrated that knowledge could be used and reused to advantage. In a true knowledge organization, roles evolve and new knowledge customers may be served just as we did in the GDSC.