Technical Writers and Interaction Design
http://www.cooper.com/content/insights/newsletters/2004_issue01/Technical_writers_and_interaction_design.asp

Calde, Steve
Cooper Interaction Design
2004

Abstract:

Technical writers are oft-forgotten constituents in the product development cycle. Although they are rarely tasked with participating in product requirements definition and product design, technical writers are in a unique position to affect product design. However, they will find that subtlety and subterfuge are sometimes necessary to make a politically correct impact in an organization that has not embraced interaction design as a formal part of the development process.