Added by Geoff Sauer on Jul 24, 2005. Average rating: 2.50/5.00 (n=4, std dev: 1.29)
Some organisations still take a function-centric approach to their online transactions with customers. Functionality is king, and interactions with the customer are seen as secondary.
Some organisations still take a function-centric approach to their online transactions with customers. Functionality is king, and interactions with the customer are seen as secondary.