What Kind of Teamwork Improves Usability?
http://www.usabilityprofessionals.org/upa_publications/upa_voice/volumes/2005/june/teamwork_usability.html

Edwards, Kirstie
Usability Professionals Association
2005

Abstract:

Professionals are increasingly working in networked teams where electronic media and asynchronous communication play an important role. So how can communication behaviours in these contexts predict usability? Do efficiency, effectiveness and satisfaction in the communication process lead to the same for the resulting documentation?