Collaborative Content Management
http://www.collaborate.com/publication/newsletter/publications_newsletter_october03.html

Rockley, Ann and David Coleman
Collaborative Strategies
2003

Abstract:

However content is often created by authors working in isolation from other authors within the organization. Walls are erected among content areas and even within content areas, which leads to content being created, and recreated, and recreated, often with changes or differences at each iteration. This results in inconsistent information, duplication of effort, and increased costs.