Usability for Websites
http://www.tdl.com/~jrb/jrb7/usability.html

Boynton, J.R.
Diamond Lane, The
2002

Abstract:

Web usability covers the organization of the content (structure) of the site and its individual pages, navigation through the site, the text used to label the structure and navigation, user interaction through forms, and the structure, layout, and wording of text content. In most cases, recognizing the structure of the content and minimizing the effort to find and use content are enough to make for good 'usability.'