Tips for Negotiating
http://www.usabilityprofessionals.org/upa_publications/upa_voice/volumes/2005/april/tips_for_negotiating.html

Snyder, Carolyn
Usability Professionals Association
2005

Abstract:

Negotiation is a part of life, though we may not always think of it in conscious terms. Although this article is written from the perspective of a consultant bidding on a project, the concepts of negotiation apply to many situations where you are trying to reach agreement with someone.