Added by Geoff Sauer on Apr 24, 2005.
Average rating: 3.00/5.00 (n=14, std dev: 1.47)

This is a course in the process and techniques used in the technical communication profession for developing and delivering instructional materials for software: computer applications programs. Instructional materials includes all forms of manuals, procedures, step-by-step, tutorials, getting started, booklets, online help, performance support, Wizards, and other methods of supporting the work of software end users. This course also represents a culmination of preparation for professional work. In this course we explore both professional issues and practical issues with the intention of giving you the chance to apply principles to representative projects.
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