Effective Control of Unanticipated On-Site Events: A Pragmatic, Human-Oriented Problem Solving Approach
http://www.itcon.org/cgi-bin/papers/Show?2004_29

Magdic, Ales, Danijel Rebolj and Natasa Suman
ITcon
2005

Abstract:

Unanticipated events on building sites are inevitable. The frequency of unanticipated events is usually high due to the inherent complexity and dynamics of construction projects.