Flowcharting Processes and Procedures
http://www.stc.org/confproceed/1994/PDFs/PG459.PDF

Urgo, Raymond E.
STC Proceedings
1994

Abstract:

This discussion offers participants an overview of what process and procedure flowchorting is in the technical communication's universe of charting. The discussion distinguishes between information for “process” verses “procedure” and from other types of information. The discussion presents standards for using basic symbols and assembling them for effective and efficient communication design. The discussion presents various styles and formats for presenting process and procedures flowcharts, along with tools and techniques for creating and using flowcharts.