Marketable Skills for the Policies and Procedures Professional
http://www.stc.org/confproceed/1995/PDFs/PG427.PDF

Urgo, Raymond E.
STC Proceedings
1995

Abstract:

Changes in the economy and within organizations continue to require that demonstrated value be produced from the labor force. In order for policies and procedures (P&P) professionals to demonstrate how their work adds value to an organization, they need to develop and diversify their skill set to be more accessible and valuable in the services they provide.