A Modular Approach to WinHelp Projects: The Process Behind the Success
http://www.stc.org/confproceed/1996/PDFs/PG0267.PDF

Mandavilli, Lavanya K.
STC Proceedings
1996

Abstract:

The Knowledge Products group at Cisco Systems, Inc., provides online help for both PC and UNIX-based applications. The online help team for the Cisco Works for Windows product comprised of five writers who coordinated the online help development efforts. The online help team worked closely to produce an integrated help system that was modularized for better process control.