Added by Geoff Sauer on Nov 28, 2004.
Average rating: 2.80/5.00 (n=5, std dev: 1.48)
 


This panel will discuss usability analysis, user testing, and revision of a medical instruments manual. The study showed that a hidden audience constituted the real users of the manual and that that audience served as an unintended intermediary between the writers of the manual and the users of the instruments. Usability testing showed the merits of a design for the manual that served both the intended and unintended audiences.
 
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