Publications Process Maturity Model: Key Practices for an Effective Organization
http://www.stc.org/confproceed/1996/PDFs/PG104108.PDF

Hackos, JoAnn T.
STC Proceedings
1996

Abstract:

The publications process maturity model provides a way for organizations to look at themselves and evaluate the effectiveness of their current processes. The model provides them with a set of standards. Dr. JoAnn Hackos will present a picture of a mature organization and provide an opportunity for participants to discuss how their organizations compare.