Choices, Challenges, and Constraints: Documentation and Newsletters Over the World Wide Web
http://www.stc.org/confproceed/1995/PDFs/PG315317.PDF

Ray, Eric J.
STC Proceedings
1995

Abstract:

Providing timely information to diverse users on different platforms can challenge any document delivery system; however, the World Wide Web provides an effective solution for some applications. While the Web presents some extra problems and challenges that other media do not, the results justify the resources required. This paper describes and evaluates an implementation of Computing and Information Services documentation on the World Wide Web.