
The Evolution of a Help System
http://www.stc.org/confproceed/1995/PDFs/PG408410.PDF
Caldanaro, Regina M. and Michelle Corbin Nichols
STC Proceedings
1995
Abstract:
An industry-wide design standard for help systems does not exist. To develop a flexible and usable help system for our workstation-based product, we have evolved and changed our help system design. Over a five-year period our help system was influenced by several factors: