How to Design an Effective User Interface
http://www.stc.org/confproceed/1995/PDFs/PG353.PDF

Chiricosta, Tracey C. and Alice A. Jones
STC Proceedings
1995

Abstract:

Technical communicators who work as members of software development teams often act as user advocates. Part of this role includes working with developers to design screens that allow users to easily use the software and understand the information presented. This workshop presents various exercises and handouts which help attendees develop an easy-to-use and understand interface for users.