Mastering the Mayhem: How to Manage a Hypertext Help Project
http://www.stc.org/confproceed/1994/PDFs/PG412.PDF

Calhoun, Deirdre and Wendy Fritzke
STC Proceedings
1994

Abstract:

Two main forces affect a Help project: absurd deadlines and a complex web of hypertext files. Those responsible for managing such projects often ask: How do I gain control of all these forces? When do I need to start the project? How do I gauge its progress? Our demonstration will show how to successfully manage a Help project. We will illustrate how WordPerfect Domestic Documentation Services solves management problems using a timeline, checklist, and tracking database.