The Elves and the Shoemaker—We Don't Wear No Pointy Hats
http://www.stc.org/confproceed/1994/PDFs/PG336.PDF

Mazur, Sue and Jamie A. McCanless
STC Proceedings
1994

Abstract:

When technical communicators are part of a development team, we can do much more than write manuals. Our analysis and communications skills, user perspective can help launch a project team into productivity. We have a unique skill set which enhances the productivity and quality of the development process. By involving us early, we can assume technical communications tasks that developers otherwise perform. This exposure gives us a broader and deeper understanding of that which we communicate. Our involvement means better communication; with users and team members, and in deliverables and development processes.