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The term 'usability testing' means different things to different people. In its 'high fidelity' form, it connotes two-way mirrors, fancy electronic equipment, sophisticated logging software, and tomes of test data. However, high fidelity options aren’t always required for learning about or performing substantive usability testing. Even in a 'low fidelity' environment, you can hit all of the usability high points and provide a valuable service to your software developers and users.
View both works by Hyman, Francine N. and Barton A. Evans
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What Really Goes on at a Usability Test
http://www.stc.org/confproceed/1996/PDFs/PG0218.PDF
Hyman, Francine N. and Barton A. Evans
STC Proceedings
1996
Abstract: The term 'usability testing' means different things to different people. In its 'high fidelity' form, it connotes two-way mirrors, fancy electronic equipment, sophisticated logging software, and tomes of test data. However, high fidelity options aren’t always required for learning about or performing substantive usability testing. Even in a 'low fidelity' environment, you can hit all of the usability high points and provide a valuable service to your software developers and users.
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