Inspections: Part of the Quality Evolution
http://www.stc.org/confproceed/1996/PDFs/PG535.PDF

Alicee, Audrey L. and Leigh A. Wales
STC Proceedings
1996

Abstract:

Inspections are apart of the rebirth of Total Quality Management directed at customer satisfaction. Although inspecting documents takes extra time and fortitude, the rewards far outweigh the investment. A formal inspection process improves the quality of documents and reduces costs over the long term. Through early defect detection, inspections have proven their value time and time again. In this workshop, we will share inspection process guidelines used at Bull Information Systems, and raise issues related to inspections.