A Process for Creating Interactive Instructions
http://www.stc.org/confproceed/1998/PDFs/00143.PDF

Lesandrini, Jay
STC Proceedings
1998

Abstract:

In an undertaking such as the metamorphosis from printed instructions to on-line instructions, it is important to have a process in place. Relying on the process used by the User Interface Design Department at Thomson Consumer Electronics has helped my department remain focused and on schedule with the project. This paper briefly outlines the Consumer Information Design Department’s process for creating an interactive instruction manual prototype, and might serve as a guideline for others who may also be making the leap from paper to interactivity.