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This paper describes an online documentation delivery and feedback solution developed to meet the needs of a fast-paced project in which designers, developers, marketing specialists, technical writers, and beta-test customer sites were located all over the world. During the development of the IBM Health Data Network, we needed a way to provide drafts of the product documentation to all of the developers, reviewers, and users on a real-time basis. We also needed a way to get input and updates from the developers, and feedback from the people in the field who were working with beta versions of the new system. This paper describes how we set up a Web-based solution to meet these needs.
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A Real-Time Online Documentation Delivery and Feedback System for a World Wide Audience – Via the Net
http://www.stc.org/confproceed/1998/PDFs/00155.PDF
Vogt, Herbert E.
STC Proceedings
1998
Abstract: This paper describes an online documentation delivery and feedback solution developed to meet the needs of a fast-paced project in which designers, developers, marketing specialists, technical writers, and beta-test customer sites were located all over the world. During the development of the IBM Health Data Network, we needed a way to provide drafts of the product documentation to all of the developers, reviewers, and users on a real-time basis. We also needed a way to get input and updates from the developers, and feedback from the people in the field who were working with beta versions of the new system. This paper describes how we set up a Web-based solution to meet these needs.
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