Things Momma Never Told Us: Technical Issues of Successful CD-ROM Development
http://www.stc.org/confproceed/1998/PDFs/00181.PDF

Grieve-Zerkel, Shelley
STC Proceedings
1998

Abstract:

The amount of complexity involved in providing technical documentation on CD-ROM depends on the document formats you want to support, the extent to which you customize the publishing packages and the design expectations for the finished product. Issues and decisions include: (1) choosing software packages, (2) structuring files, directories and writing style for the medium, (3) adding navigation and userfriendly features, (4) providing (and obtaining!) technical support and (5) working with a CD-ROM manufacturer. The payoff includes the satisfaction of providing a truly value-added product and—not incidentally—the increased technical skills acquired by documentation staff.