Getting a Count: Recording Metrics in Documentation Plans
http://www.stc.org/confproceed/1999/PDFs/022.PDF

Romaine, Garret H.
STC Proceedings
1999

Abstract:

Most large documentation departments are already using some kind of a formal documentation project planning strategy. Many are modeled after the work of Dr. JoAnn Hackos, with information plans, content specifications, and/or documentation plans (Hackos, 1994) 1 . By carefully adjusting the look and feel of the planning documents, adding room for recording actual numbers at the completion of the project, managers can implement a metrics strategy that takes advantage of existing templates and piggy-backs on existing archiving and checkout procedures.