Empirical Proof for Presenting Screen Captures in Software Documentation
http://www.ingentaconnect.com/content/stc/tc/2004/00000051/00000002/art00005
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  peer-reviewed

Gellevij, Mark and Hans Van Der Meij
Technical Communication Online
2004

Abstract:

None of the previous studies on screen captures addressed the functions in the framework. There was no empirical research on any of the four functions of screen captures. This article presents our research on these functions. Each section starts with a brief explanation of the function. Next, we illustrate the screen capture designs used to test the function. The remainder of each section explains the setup and results of the empirical study. The article ends with some general conclusions about the functions of screen captures.