When You and Your Employee Clash: Clarifying Expectations
http://www.eeicommunications.com/eye/clash.html

Cormier, Robin A.
Editorial Eye, The
1998

Abstract:

Will you have to fire this employee? Maybe. First make sure that she understands your expectations and the requirements of the position. Start fresh, and give her the opportunity to perform the duties you define to the level you require. Set specific, measurable goals for her to accomplish, and set a date to evaluate her progress. If she still doesn't meet your expectations, accept the fact that this was simply not a good match and give her — as an applicant once described his termination — 'the green light to pursue other opportunities.'