Critic to Creator: Recognizing Good Design
http://www.cooper.com/content/insights/newsletters/2003_05/Critic_to_Creator.asp

Calde, Steve
Cooper Interaction Design
2003

Abstract:

All too often, people in our field focus so much on pointing out the egregious interaction design mistakes that make it to market, we forget to pay attention to the good design that exists. Not only does it make our profession look bad if we are always complaining, but it also makes us less effective.