Writing for Decisionmakers: Using Evidence and Structure to Persuade
http://www.stc.org/ConfProceed/2003/PDFs/STC50-112.pdf

Fruitman, Michael P.
STC Proceedings
2003

Abstract:

In approaching a writing task, we often write from the standpoint of writers, which is, of course, what we are. But if we want our writing to result in some kind of action on the part of our readers, we need to remember that how we present and structure the evidence that we have has a great deal to do with how persuasive our argument is— and what action, if any, results from it. The more oriented toward the reader our writing is, the more powerful it will be.