Added by Geoff Sauer on Jul 04, 2004.
Average rating: 2.80/5.00 (n=5, std dev: 1.48)
 


Practical techniques for organizing, delivering, and surviving your first-ever face-to-face training course. While the focus is on computer software training, the information can be readily adapted for other training situations. The first section deals with physical preparations such as setting up the room and checking equipment. The second offers practical tips for delivering the training, such as dealing with troublesome people, using various delivery methods, and getting feedback. Intended audience: For those who know their subject matter/product very well, but have no teaching or training experience – as the 'resident expert' they have been asked to train others.
 
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