 | | | |
Service-based. Needs-based. Relationship-based. Trust-based. These are the types of relationships that can exist between you and your clients. As a technical communicator, you will likely have relationships at the service and need-based levels, perhaps even at the relationship-based level. To truly have bottom line impact for your client, however, you need to have that trust-based relationship. How do you get to the trust-based level? This paper describes the role of the technical communicator as strategic consulting partner, a trust-based relationship for sure, and provides some practical approaches to getting there.
View all 2240 works published by STC Proceedings |
The Technical Communicator as Strategic Consulting Partner
http://www.stc.org/ConfProceed/2003/PDFs/STC50-031.pdf
Currie, Cynthia C. and Kristen J. Erickson
STC Proceedings
2003
Abstract: Service-based. Needs-based. Relationship-based. Trust-based. These are the types of relationships that can exist between you and your clients. As a technical communicator, you will likely have relationships at the service and need-based levels, perhaps even at the relationship-based level. To truly have bottom line impact for your client, however, you need to have that trust-based relationship. How do you get to the trust-based level? This paper describes the role of the technical communicator as strategic consulting partner, a trust-based relationship for sure, and provides some practical approaches to getting there.
|
|
| |
There are 19 readers currently online: 0 registered users and 19 guests. Register.