Strategies for Winning Recognition: Building a Visible, Viable, and Valuable Documentation Team
http://www.stc.org/ConfProceed/2003/PDFs/STC50-014.pdf

Harkness, Holly E.
STC Proceedings
2003

Abstract:

Technical writing teams can improve their standing within their organizations. The purpose of this presentation is to share our experiences at Mirant where we've achieved recognition and respect as a vital internal service to the IT department and, increasingly, to the rest of the company.