Secrets of Successful Interviewing
http://www.stc.org/ConfProceed/2003/PDFs/STC50-013.pdf

Hartman, Peter J.
STC Proceedings
2003

Abstract:

To conduct a successful interview, you must create a comfortable atmosphere, provide an honest review of the job requirements, and probe into the candidate’s qualifications and experience. By asking appropriate, focused questions and engaging the candidate in both detailed and general dialog, you should be able to gather enough information about the candidate to either eliminate him/her or move forward with the hiring process.