Posting User Documentation on the Web
http://www.stc.org/ConfProceed/2003/PDFs/STC50-109.pdf

Utz, Dana
STC Proceedings
2003

Abstract:

Our company posts user documents on its Internet web site as PDF files. Announcements are sent to customers and company staff to inform them of the latest document updates. Customers log on a password- protected documentation page, where they can view the documents in a Reader or save them to their PC hard drives. There are several advantages to distributing documents in PDF on the Internet for both customers and our company.