Why Start with Analysis and Design?
http://www.rockley.com/TheRockleyReport/V1I1/Best%20Practices.htm

Rockley, Ann
Rockley Bulletin
2004

Abstract:

One of the most common mistakes that we see is a company picking the tool first, then trying to make their content management requirements fit the functionality of the tool. However, analysis of why projects fail identifies that one of the main reasons for failure is lack of analysis and design. This article draws on recent literature to identify the main reasons for why content management projects fail and provides some possible solutions.