Benefits and Pitfalls of Coaching Employees
Successful managers increasingly use coaching to help employees improve performance. Coaching is a better model than counseling because it presupposes that the employee is capable of making improvements. Coaching also helps maintain a good relationships between the manager and employees. However, coaching cannot be a 'pure' coaching relationship when the manager has supervisory responsibilities for the employee. Still, successful coaching can result in a win/win outcome for both the employee and the company, even in a problem situation.